At Trade Guardian AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number when you register.
- Payment Information: Billing details processed securely through our payment gateway (we do not store credit card numbers).
- Usage Data: Information about how you use our platform, including features accessed and trading preferences.
- Technical Data: IP address, browser type, device information, and cookies for analytics and security.
2. How We Use Your Information
Your data is used to:
- Provide and maintain our services (Market Scanner, Charts, Trade Journal)
- Process payments and manage subscriptions
- Send important updates, alerts, and notifications
- Improve our platform based on usage patterns
- Comply with legal obligations and prevent fraud
3. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for all data transmission
- Secure database storage with encryption at rest
- Regular security audits and updates
- Limited access to personal data (only authorized personnel)
4. Data Sharing
We do not sell your personal information. We may share data only with:
- Payment Processors: To handle transactions securely (e.g., Razorpay, Stripe)
- Service Providers: Third-party tools for analytics, email, and hosting (bound by confidentiality)
- Legal Authorities: If required by law or to protect our rights
5. Your Rights
You have the right to:
- Access and download your personal data
- Request correction of inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
6. Cookies
We use cookies to enhance your experience. You can control cookie settings in your browser, but disabling them may affect functionality.
7. Contact Us
For privacy-related questions or data requests, contact us at privacy@tradeguardian.com
